Privacy Policy – Aldoshoen

At Aldoshoen, where we craft shoes, boots, sandals, and handbags that blend style and comfort for your everyday, your privacy is as important as the quality of our accessories. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (aldoshoen.com), purchase our products (e.g., waterproof boots, crossbody handbags), or interact with our services. We’re committed to transparency—so you can shop with confidence, knowing your data is handled with care.

By using our website, making a purchase, or engaging with our brand, you agree to the terms of this Privacy Policy. We may update this policy periodically; any changes will be posted here with a revised “Last Updated” date.

1. Information We Collect

We only gather personal information that helps us provide, improve, and personalize your Aldoshoen experience—whether you’re browsing sandals for summer or ordering a tote bag for work. The information we collect falls into two categories:

1.1 Information You Provide Voluntarily

  • Account & Purchase Details: When you create an Aldoshoen account or place an order (e.g., for leather boots, strappy sandals), we collect your name, email address (for order updates like “your handbag has shipped”), shipping address, billing address, and payment information (e.g., credit card details—processed via secure third-party providers, not stored by us).
  • Preference Data: If you save details to your account (e.g., shoe size 8.5, favorite product categories like “waterproof boots”), we collect these preferences to simplify future shopping (e.g., auto-filling your size when you view new sandals). We also collect feedback from surveys (e.g., “What color handbags do you want next?”) to refine our collection.
  • Communication Data: If you reach out to us (via [email protected] or website forms) with questions (e.g., “Do your boots run true to size?”), support requests (e.g., “My sandal strap broke”), or style inquiries (e.g., “Which handbag matches these shoes?”), we collect your message, contact details, and any photos you share (e.g., a picture of the broken strap) to resolve the issue.
  • Mailing List Sign-Up: If you opt in to receive updates (e.g., new shoe launches, sale alerts), we collect your email address to send personalized content—you can unsubscribe at any time.

1.2 Information Collected Automatically

When you browse our website—whether checking out ankle boots, comparing handbag styles, or reading reviews for sandals—we may collect non-personal or aggregated data to enhance functionality and your shopping experience:

  • Device & Usage Data: Your device type (e.g., smartphone, laptop), browser, IP address, operating system, and pages visited (e.g., which waterproof boots you viewed, how long you spent on crossbody handbag product pages).
  • Browsing & Shopping Behavior: Details like items added to your cart (but not purchased), search terms (e.g., “wide-width sandals”), and filter selections (e.g., “black leather boots”)—this helps us understand what you’re looking for and improve our product lineup.
  • Cookies & Tracking Tools: We use cookies (small text files) to remember your preferences (e.g., saved shipping address, recently viewed sandals) and track how you interact with our site. You can disable cookies in your browser settings, though this may limit features like saving your cart or personalized product recommendations.

2. How We Use Your Information

We use your personal information for specific, user-focused purposes—all tied to making your Aldoshoen experience smoother, whether you’re shopping for shoes or handbags:

  • Fulfill Orders: Process and ship your purchases (e.g., “your strappy sandals have shipped”), send order confirmations, tracking updates, and delivery notifications (critical for time-sensitive items like winter boots).
  • Personalize Shopping: Tailor product recommendations to your preferences (e.g., suggesting brown leather handbags if you viewed black ones, highlighting wide-width sandals if you saved size 9W). We also use your size data to surface relevant options (e.g., “Boots in size 8.5”).
  • Improve Our Offerings: Analyze browsing and purchase data to refine our collection (e.g., adding more waterproof boots if they’re popular, restocking a best-selling crossbody bag). We also use feedback to fix issues (e.g., adjusting sandal strap length based on customer comments).
  • Communicate With You: Send updates you’ve opted into—like new shoe launches, exclusive handbag sales, or style tips (e.g., “How to style ankle boots with dresses”). You can unsubscribe from marketing emails at any time.
  • Ensure Security: Protect against fraud (e.g., verifying payment details for a high-value order of leather handbags), unauthorized access to your account, or misuse of our website (e.g., blocking suspicious login attempts).

3. How We Protect Your Information

We take data security seriously—especially for information related to your purchases (e.g., billing details, shipping addresses)—and use industry-standard measures to keep your personal information safe:

  • Secure Storage: Personal data (like account credentials, order history) is stored on encrypted servers with restricted access—only authorized Aldoshoen team members can access it, and only for work-related purposes (e.g., processing orders, resolving support tickets).
  • Payment Security: We never store your full credit card or payment details. All payments are processed via trusted, PCI-DSS compliant third-party providers (e.g., Stripe, PayPal) that handle payment security.
  • Data Minimization: We only keep your information for as long as needed:
  • Order details: Retained for 7 years for legal and tax purposes.
  • Preference data (e.g., shoe size, favorite categories): Stored in your account until you delete them or close your account.
  • Browsing data: Aggregated and anonymized after 6 months.
  • Security Updates: We regularly update our website and systems to protect against new threats (e.g., malware, phishing) that could compromise your data.

4. Sharing Your Information

We never sell your personal information to third parties. We only share data in limited cases, and always to support your Aldoshoen experience—whether you’re buying shoes or handbags:

  • Service Providers: Third-party partners who help us fulfill orders (e.g., shipping carriers like UPS to deliver your boots), process payments (e.g., PayPal), host our website (e.g., AWS), or manage our marketing (e.g., email platforms). These providers are contractually required to protect your data and only use it for the services we request.
  • Legal Requirements: If required by law (e.g., a court order, government request, or to comply with anti-fraud regulations), we may share information—though we will only share what is strictly necessary and notify you if permitted by law.
  • Business Transitions: In the event of a merger, acquisition, or sale of Aldoshoen assets, your information may be transferred to the new owner—but they will be bound by this Privacy Policy to protect your data.

5. Your Privacy Rights

You have control over your personal information, and we make it easy to exercise your rights:

  • Access Your Data: Request a copy of the personal information we hold about you (e.g., your order history, saved shoe sizes, browsing data for handbags) by emailing [email protected].
  • Correct Errors: Ask to update or correct inaccurate information (e.g., a wrong shipping address for your sandals, an outdated email in your account) by reaching out to our team.
  • Delete Data: Request that we delete your personal information (where legally allowed)—note that we may need to retain some data (e.g., order records for tax purposes) or anonymize browsing data instead of deleting it entirely.
  • Opt Out of Marketing: Unsubscribe from marketing emails by clicking the “Unsubscribe” link at the bottom of any Aldoshoen email (e.g., shoe sale alerts, handbag launch updates). You’ll still receive transactional emails (e.g., order confirmations, shipping updates).
  • Disable Cookies: Adjust your browser settings to block cookies (though this may affect website features like saving your shoe size or remembering items in your cart).

6. Third-Party Links

Our website may include links to third-party sites (e.g., a payment provider’s terms page, a blog post about shoe care) or feature social media widgets (e.g., Instagram feeds of customer photos). We do not control these third parties, and their privacy policies may differ from ours. We recommend reviewing the privacy policy of any third-party site you visit.

7. Children’s Privacy

We do not intentionally collect personal information from children under 13. Our products are intended for adults, and we encourage parents to supervise any online activity by children. If you believe a child has provided us with information (e.g., an email for a sandal review), please email [email protected]—we will delete the data immediately.

8. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your data (e.g., order details, preference information), please reach out to our team:

Email: [email protected]

Last Updated: September 2, 2025